After signing up for ACH payment, how soon will it take effect?

It will take about two (2) to three (3) billing cycles before the bank can start taking the payments from your account.  Until that happens, payment has to be done by either paying cash, writing a check, or using a credit card or e-check.  Please continue making your cash/check or credit card payment until your see “BANK DRAFT DO NOT PAY” in green font on the message area of your bill which means that ACH payment for your account is already active in the system.

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1. What do I need to open an account?
2. Are there deposit requirements when opening a new account?
3. Why is a deposit necessary when a customer already has an account in good standing with the City or has a good credit record?
4. What is the $35/$50 administrative fee on my first bill?
5. Can I pay using automatic bill payer through my bank?
6. Can I sign-up for ACH payment with the City?
7. After signing up for ACH payment, how soon will it take effect?
8. When will my deposit be returned?
9. Can I receive my bill by e-mail?
10. Why are the utility payments mailed to a post office box in Atlanta?
11. Do you accept credit or debit cards in the office?
12. Do you accept payment by phone?
13. What other payment options available after hours?
14. What is an E-check
15. Can I view my utility account information on this website?
16. Why is my water bill so high?
17. How is my bill calculated?
18. How many days do I have to pay my utility bill?
19. Do you assess late fees on utility charges?
20. Do you send a notice before water is disconnected for non-payment?
21. Can I have my water service reconnected after hours?
22. What are the most common causes of increased water usage?
23. Can I make payment arrangements?
24. What are "stormwater" fees?
25. Who do I call to receive a replacement cart for solid waste?