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Utility Billing & Services
Welcome to Utility and Billing Services. Our mission is to strive every day to deliver in a friendly, courteous, reliable, and responsible manner efficient and effective service that exceeds the expectations of our residents and businesses. We provide water and sewer customer service to residents within the City's service area and commercial solid waste customer service citywide.
Please note that some neighborhoods within Oakland Park receive water and sewer services directly from Broward County (the North Andrews Gardens and Lakeside neighborhoods) and Fort Lauderdale (Twin Lakes South).
Starting Utility Service
To start new utility services, you will need to down, complete, and return the appropriate applications. Please note that a deposit for services will be required:
Restarting Utility ServiceIf water service has been interrupted due to non-payment, please contact Utility Billing & Services at 954-630-4280 between 8 a.m. and 5 p.m. weekdays to have the service restored.
Closing an AccountPlease email, fax to 954-630-4285, or call 954-630-4280 your request in to discontinue service. The date of your move and forwarding address will be required. The security deposit will be applied to your account within 3 - 6 weeks to create a final bill. If the deposit covers the final bill, a refund will be mailed.
Emergency Contact Information
To report broken water mains, pipes or sewer issues, or for after hours emergencies, please call Public Works:
- 954-630-4430 (During weekday business hours of 7:30 a.m. to 4:30 p.m)
- 954-561-6275 (After hours emergencies between 4:30 p.m. and 7:30 a.m.)
- 954-831-3250 (Broward County water customer service)
Behind on paying your utility bill? Structured payment plans are available to customers. By signing up for a payment plan, customers can continue to receive services while paying down outstanding bills and avoiding new fines and penalties. For more information or to sign-up for a payment plan, e-mail firstname.lastname@example.org.
Monitor Your Water Usage - Eye on Water
The City of Oakland Park's smart meters allow you to have online and secure access to your daily water usage through Eye On Water, an app for your computer or phone. By using the app, customers can track water usage by the hour, seven days a week: you can monitor and control water use, identify potential leaks in your own household systems, verify that your irrigation system is working as scheduled, and more. You can get started by visiting Eye on Water today, or by downloading our helpful guide.
Water Quality Report
Our constant goal is to provide you with a safe and dependable supply of drinking water. The City of Oakland Park utility system purchases its water from the City of Fort Lauderdale. Information on the City’s water supply is available through the Annual Water Quality Report. This report contains important information about the City’s water source, treatment process, test results, and overall drinking water quality. To promote sustainability the City is distributing the report electronically (see link below). Paper copies of the report will be made available to those who prefer one. To request a paper copy, please e-mail the Utility Billing Division at email@example.com. To view the Water Quality Report online, please click here.