What do I need to open an account?
A copy of your lease or settlement statement, a photo ID issued by a government authority and a completed City of Oakland Park application for service. You will be required to pay the appropriate deposit based on the utility service.

Show All Answers

1. What do I need to open an account?
2. Are there deposit requirements when opening a new account?
3. Why is a deposit necessary when a customer already has an account in good standing with the City or has a good credit record?
4. What is the $40 administrative fee on my first bill?
5. Can I pay using automatic bill payer through my bank?
6. When will my deposit be returned?
7. Can I receive my bill by e-mail?
8. Why are the utility payments mailed to a post office box in Orlando?
9. Do you accept credit or debit cards in the office?
10. Do you accept payment by phone?
11. Can I view my utility account information on this website?
12. Why is my water bill so high?
13. How is my bill calculated?
14. How many days do I have to pay my utility bill?
15. Do you assess late fees on utility charges?
16. Do you send a notice before water is disconnected for non-payment?
17. Can I have my water service reconnected after hours?
18. What are the most common causes of increased water usage?
19. Can I make payment arrangements?
20. What are "stormwater" fees?
21. Who do I call to receive a replacement cart for solid waste?